|This whole story in pictures for TL;DR|
And so with bravery mode switched on, and trying to rock my radical self-expression (which is one thing I struggle with at Burns), I grabbed the required 2 boxes of Feria dye that was supposed to make this possible. The Féria® Absolute Platinums Hair Color, Extreme Platinum and Féria® Smokey Pastels Hair Coloring Cream, and it was going to be 14 days of being my best self and sacrificing for beautiful smokey lavender color.
Just for reference, my hair color, that day at Taco Bell
|Before. Resting bitch face.|
|There is no platinum here, just brassy badness.|
(My colorist/stylist/awesome savior of the tresses, Tia even complimented me on how my hair didn't feel or look wrecked and it worked well with my stylist re chemically treating my hair) It does not feel dry, it does not snap when I brush it, it's just like I never did a thing.
So after a night of sleeping off my foolishness, I booked an appointment online to the Salon. I showed up at 10 am, I was greeted by 2 kind women . Once at the when I came in and another back in the salon, who helped me find the manager (I get confused easily when standing) and prestige cosmetics manager (I believe it's Hillary) helped me from there. I was in tears over my own error in attempting to do my own color at home. She comforted me and offered me water and even a donut! Unfortunately, with the online booking system had an issue... but she was determined to make it work. She made a few calls, and Tia came in early to help me. I had seen her previously and I was excited that she was going to be able to fix my hair.
|Secret Agent Woman undercover blonde|
|Oh the banding such banding!!|
|Figuring out how to fix the top.. went darker, totally.|
|My before peekaboo galactic blue|
She even shaped my current hairstyle to have my bangs frame my face, perfectly. She was professional AND warm. I don't know how you would do this, but I think that promoting her abilities with Pravana would do wonders for that Ulta. They really ought to think about an actual promotion, she was double slinging gorgeous colors. It was like magic.
After my hair service was done (and holy cow, that was a lot shorter than I thought it would be) she invited me to rest and drink more water and talked with me about cosmetics, lipstick formations, highlights (for face) and eyeshadow palettes. She also helped me to decide between 2 gorgeous palettes. And so after talking with her and Anna I swatched them both.
Anna from the Dermalogica helped me when I was talking to her about skincare. I am on medications that make me photosensitive and I naturally have rosacea. She showed me a cooling mist that reduced my redness, and absolutely knew her stuff. She knew that I wasn't going to be able to handle microdermabrasion and believe me, that's rare for skin care professionals to know. I've gotten horrible advice and facials in the past for my skin. She showed me the products and explained the active ingredients to me, and I WILL be booking a facial with her soon.
I asked Anna about the Urban Decay Class that was coming up on the 29th, and she answered me then sent the prestige manager back over to me to explain it all to me. While I am still on the fence, I DID go over to the Urban Decay section to see if there is 80 dollars worth of UD product that I want, and it's on my daughter's birthday, so I am not sure it'd be fair to do it without her, and she's going to be driving that day to STL, so there's no way she'd make it with me. But I am still considering it. (grins)
Laura over in Bare Minerals was an absolute gem! I had gone over to the cosmetics section as I was resting and waiting for my vasopressors to kick in (I needed to take another round of meds, considering how long I had been there) and I was swatching the tarte Grav3yard girl palette and Tia's suggestion for the Anastasia Beverly Hills Modern Renaissance Palette and was telling me how well they worked for me. She was very knowledgeable about the formation even though it wasn't her line.
And last but not least, was the very helpful Amy (I believe), who had helped me throughout the day with little questions that I had, and was very kind and patient with me while I fumbled through my credit cards trying to remember how to use the card readers (confusion upon standing, and loss of coordination with the blood flow reducing in my brain).
I was helped, I felt empowered and in a safe place for my beauty needs. This store is INCREDIBLE and did not treat me poorly due to my issues. I spent HOURS in the store and salon and I felt nothing but warmth, concern, and courtesy, Hillary was even worried that I hadn't eaten when I was checking out, I went and got food afterward because of her reminder. This store should be lauded.